Support

If you are having trouble connecting to Caravan Connect, or you have any questions, we are here to help.

We take supporting our customers very seriously and have therefore provided you with a variety of ways to find the information you need and to contact us if necessary.

We always advise you to take a look through our frequently asked questions section first as very often someone would have asked the very same question before and we will have documented it. Contacting us via email is most definitely the way to get the fastest response, so if you can, please email us.

Telephone Support

If you need assistance connecting to Caravan Connect, we have a UK-based telephone helpline which is open 24/7. Just tell the person on the end of the phone what issues you are experiencing and they will do what they can to help.

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Email Us

By far the fastest way to get in touch. Our engineers live and breathe email, and love supporting our customers so it is very likely that they will reply to you extremely quickly.

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Frequently Asked Questions

It’s always worth having a browse through our list of frequently asked questions. We do get asked a lot of questions and quite often they are the same, so it is likely you will find what you are looking for here.

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